Refund Policy

EventBloom offers a free tier that allows users to create and manage their profiles without any cost. Since this service is free, no refunds are applicable for the free tier.

For any paid subscriptions or premium features:

• Monthly Subscriptions: You may cancel at any time. Cancellation takes effect at the end of your current billing period.
• Annual Subscriptions: You may cancel at any time. Refunds for unused months will be prorated and processed within 5-7 business days.
• One-time Purchases: Refunds are available within 30 days of purchase if you are not satisfied with the service.

To be eligible for a refund, you must:

• Request the refund within the specified time period
• Have a valid reason for the refund request
• Not have violated our Terms of Service
• Provide proof of purchase if requested

The following items are not eligible for refunds:

• Services that have been used extensively (more than 50% of the subscription period)
• Custom development work or personalized features
• Third-party integrations or add-ons
• Refunds requested after 30 days for one-time purchases
• Refunds for accounts that have been suspended or terminated for policy violations

Refunds will be processed within 5-10 business days after approval. The refund will be credited to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.

To request a refund, please:

1. Contact our support team at contact@eventbloom.me
2. Include your account email and order details
3. Provide a brief explanation for the refund request
4. Wait for our team to review and respond within 2-3 business days

If you initiate a chargeback or dispute with your payment provider, we may suspend your account until the matter is resolved. We encourage you to contact us directly first to resolve any issues before initiating a chargeback.

We reserve the right to modify this refund policy at any time. Changes will be posted on this page and will take effect immediately. Continued use of our service after changes constitutes acceptance of the new policy.

If you have any questions about this Refund Policy or need to request a refund, please contact us at:

Email: contact@eventbloom.me

We're here to help and will respond to all inquiries within 24-48 hours.